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An important message for our pet parents

Due to circumstances outside of our control, one of our operating centres is unable to open. To assist our customers as best as possible during this time, we are prioritising claim reimbursements, meaning we are currently unable to take phone calls. All portal services are functioning as normal and if you need any further assistance or have a general enquiry please contact us via email or fill out the form below. Thank you for you understanding.

Contact Us

General Enquiries

Have a question?
Get in contact with us.

Phone Operating Hours:
Monday to Friday, 8:30am to 8:00pm (AEST)

Postal Address:
Locked Bag 9021
Castle Hill
New South Wales, 1765